At 3sjewelry, we understand that sometimes a product may not meet your expectations or needs. That's why we have a generous return policy in place to ensure your satisfaction.
Our return policy allows you to request a return within 30 days of receiving your item. Whether you changed your mind, received a faulty product, or simply aren't satisfied, we're here to assist you.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need to provide the receipt or proof of purchase.
Starting a return is easy. Simply contact us at email@example.com and let us know the reason for your return. Our dedicated team will guide you through the process and provide you with a return shipping label, along with instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.
Once we receive your returned item, our experts will inspect it to ensure it meets the return criteria. If your return is approved, we will process your refund within a reasonable timeframe.
It's important to mention that return requests for orders older than 30 days may be granted at our discretion. However, we encourage you to reach out to us as soon as possible to ensure a smooth return process.
While we do not provide paid return labels, we strive to make the return process as convenient as possible for you. Please note that the cost of returning the product will be at your expense.
If you have any further questions or concerns about our return policy, please don't hesitate to contact us. Our team of product experts is here to assist you and ensure your satisfaction.
We appreciate your trust in 3sjewelry and look forward to serving you again in the future.